Shipping & Returns

SHIPPING POLICY

All my jewellery comes packaged in its own pretty cardboard gift box ready for gift giving. It will arrive cleaned and polished, individually packed in a little plastic baggie. I include a business card and information about the artist (me!) so that whomever receives the gift knows it's handmade and from the heart! Unless noted in the individual item description, each item I have photographed is the actual jewellery item you will receive. My jewellery is ready to be shipped as soon as I receive payment, and will be in the mail within 1 - 3 days.

All orders are shipped with Canada Post and include a tracking number. If you require a special shipping circumstance please email me directly for arrangements

International customers please be aware that you will be required to pay any taxes, duties and customs fees which may apply to your respective countries. 

Return & Exchange Policy

If for any reason you are not happy with your jewellery please make sure to contact me within 10 days of receiving your jewellery.

 

I want you to enjoy wearing it as much as I enjoyed making it, and will do my best to fix it! We may work out a return, exchange or full refund depending on the circumstance.

Covid 19 Update

Before I ship out my jewellery I make sure every piece is clean and ready to wear. Shipping times have been unpredictable during the pandemic and your package may take longer to reach you then initially stated. We are all in this together! 

Jewellery

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CONTACT

Melissa Pedersen

Calgary, Alberta Canada

info @ melissapedersen.com

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© 2020 by Melissa Pedersen